Please call (519) 661-4570 or email for more information.Īs soon as payment is received, City Sewer Operations will: The City currently offers this Private Drain Connection renewal service for a flat-rate fee of $5,000, which can be paid as a lump sum, or on your property taxes over a 10-year period. If your property is a residential, single-family home, duplex, triplex, 4-plex, 5-plex, or 6-plex, you may request to have the Private Drain Connection replaced by the City of London.Obtain a Permit of Approved Works (PAW) by calling (519) 661-CITY (2489) Ext 2848 or email.Call (519) 661-4555, email or If the blockage is within the Private Drain Connection (City property): You may need to obtain a plumbing permit. Call a qualified contractor of your choice (multiple quotes are suggested).If the blockage is within the building sewer (private property): If the issue is your sanitary lateral pipe, you should contact a licensed plumber/drainage contractor to determine whether the problem is in the building sewer or the Private Drain Connection. There may be a pipe collapse or obstruction in the pipe caused by tree roots, a buildup of grease, flushable wipes, or other objects. There are several reasons why the sanitary lateral pipe may be blocked. If it is determined that the City's sewer main is the issue, the City will repair the sewer main.īlockages that occur between the building and the City’s main sewer pipe are the sole responsibility of the homeowner and resident. The City will send staff out to the property to determine if the City sewer main under the road is functioning properly, at no cost to the homeowner. If you are currently flooding or recently experienced flooding in your basement, contact the City at 51 (Monday to Friday 8:30 a.m. What do I do if a Private Drain Connection is blocked?īlockages can be a health hazard when wastewater backs ups into your basement and damages your property. Please refer to the City of London’s Drainage By-law for more information. The City is responsible for the sanitary sewer main within the roadway that runs in front of the property. The homeowner is responsible for the entirety of the pipe because the homeowner controls what is discharged to this sewer pipe from their property. The main distinction between the two sections of pipe is that City staff may be involved in the repair work for the Private Drain Connection portion, while the maintenance, repair and replacement of the building sewer can be done by any qualified contractor the homeowner chooses in accordance with appropriate permits. The homeowner is financially responsible for the entire length of the sanitary lateral pipe. Together, the Private Drain Connection and the building sewer are known as the sanitary lateral pipe. The portion of the pipe on private property is called the building sewer. A Private Drain Connection is the portion of sewer pipe from your property line to the City’s sanitary sewer main.
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